BECOME A VOLUNTEER

You must hold a current Tasmanian driver’s licence and we’ll help you get the other necessary licences and certifications if you don’t already hold them.

If you don’t already have them, you’ll need a Working with Vulnerable People card, and a National Police Check (current in the last 6 months).

CTST will cover the cost of your Working with Vulnerable People registration and your National Police Check.  We’ll also cover the cost of any training needed for carrying out your role e.g. first aid certificate.

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We encourage you to chat with us if you have any specific questions about your driving record.

Call the People and Capability team on 1800 781 033.

No, for health and safety reasons you cannot use your own vehicle to transport our passengers.

We provide you with a safety-checked vehicle suitable for meeting the needs of our passengers.

If you live near one of our offices, you’ll pick it up from Hobart, Launceston, Queenstown, Ulverstone or Kingston.

Or you’ll pick it up from one of our many depots around the state.

CTST has a reimbursement policy which will reimburse you at a set rate per km to travel to and from the vehicle for your rostered shift.

Our reimbursement policy also covers many other things e.g. meal allowances

At CTST you help people by driving them to where they need to be.  You don’t take them shopping or enter their homes.  

If a passenger needs personal (direct contact) assistance, they’ll have someone with them to help them e.g. to get in and out of the car, to do their shopping

You choose how much of your time you’d like to volunteer.

Our service delivery times are generally 7.00am – 5.00pm on weekdays, however in rural areas you may start earlier in order to get passengers to their non-emergency medical appointments on time or return later depending on the journey.

We operate Monday to Friday which means we don’t have volunteer shifts available for weekends or on public holidays.

We understand you may have other commitments or want to take time off.  We’ll update our rosters to say you’re unavailable.  Just let us know when you’re back and ready to volunteer again.

Your safety is our priority.  We have appropriate insurance in place and a vehicle accident procedure that ensures you’ll get the help you need.

We undertake regular risk assessments to ensure the safety of our people and passengers.

Currently, there’s no requirement to wear a mask in the vehicle when there are other people with you, however we do provide masks should you wish to wear one.

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CTST is an approved Voluntary Work Organisation that can meet your Mutual Obligation Requirements with Centrelink.