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Drive your community

Our door-to-door transport services are possible because of hundreds of volunteers – just like you.  As a volunteer, you’ll help eligible people to a variety of locations over many different distances.  Whether you want to stay local or drive long distances (or maybe even both), we have someone who would appreciate your help.

Become a volunteer

If you are looking for a rewarding way to give back to the community, enjoy driving and have a valid Tasmanian licence, you’ll love being a volunteer driver with CTST. You will provide transport to people throughout the state, to attend their social activities or non-emergency medical appointments.

Help us to help others. Join us as a volunteer

We offer our volunteer drivers training and development opportunities, reimbursement for out-of-pocket expenses, and rewards through our recognition programme.

CTST is an approved Voluntary Work Organisation that can meet your Mutual Obligation Requirements with Centrelink.

If driving is not your thing but you are still keen to give back, we are always looking for volunteers to help around the office across our regions throughout the state.

A volunteer driver opens the car door for a CTST client.

“I have been a driver for Community Transport for nearly six years. They are very understanding and supportive of their drivers.”

Tim M. - Volunteer

Frequently asked questions

What licences and certificates do I need?

You must hold a current Tasmanian driver’s licence and we’ll help you get the other necessary licences and certifications if you don’t already hold them.

If you don’t already have them, you’ll need a Working with Vulnerable People card, National Police Check (current in the last 6 months) and COVID Vaccination certificate with 3 doses.

Do I have to pay for the licenses and certificates I need to volunteer?

CTST will cover the cost of your Working with Vulnerable People registration and your National Police Check.  We’ll also cover the cost of any training needed for carrying out your role e.g. first aid certificate.

What if I’ve received speeding or traffic offences?

We encourage you to chat with us if you have any specific questions about your driving record.

Call the People and Capability team on 1800 781 033.

Do I use my own vehicle?

No, for health and safety reasons you cannot use your own vehicle to transport our passengers.

We provide you with a safety-checked vehicle suitable for meeting the needs of our passengers.

Where do I pick up the vehicle?

If you live near one of our offices, you’ll pick it up from Hobart, Launceston, Queenstown, Ulverstone or Kingston.

Or you’ll pick it up from one of our many depots around the state.

Do you reimburse me to travel to pick up a vehicle?

CTST has a reimbursement policy which will reimburse you at a set rate per km to travel to and from the vehicle for your rostered shift.

Our reimbursement policy also covers many other things e.g. meal allowances

Do I take people shopping or help them in their home?

At CTST you help people by driving them to where they need to be.  You don’t take them shopping or enter their homes.  

If a passenger needs personal (direct contact) assistance, they’ll have someone with them to help them e.g. to get in and out of the car, to do their shopping

How much time do I need to give?

You choose how much of your time you’d like to volunteer.

Our service delivery times are generally 7.00am – 5.00pm on weekdays, however in rural areas you may start earlier in order to get passengers to their non-emergency medical appointments on time or return later depending on the journey.

Can I volunteer on weekends?

We operate Monday to Friday which means we don’t have volunteer shifts available for weekends or on public holidays.

What if I go on holidays?

We understand you may have other commitments or want to take time off.  We’ll update our rosters to say you’re unavailable.  Just let us know when you’re back and ready to volunteer again.

What if I have an accident?

Your safety is our priority.  We have appropriate insurance in place and a vehicle accident procedure that ensures you’ll get the help you need.

Do I need to wear a mask?

We undertake regular risk assessments to ensure the safety of our people and passengers.

Currently, you’ll need to wear a mask in the vehicle when there are other people with you.  We’ll continue to monitor what’s happening in the community and put in place appropriate steps to manage health and wellbeing.

Are you registered for Centrelink Mutual Obligation?

CTST is an approved Voluntary Work Organisation that can meet your Mutual Obligation Requirements with Centrelink.

Get in touch with our friendly support team.
For general enquiries, information about services, or for any other queries please don’t hesitate to get in touch with our friendly support team.