Become A Volunteer Driver - Join CTST Today

Connect your community

Our door-to-door transport services are possible because of hundreds of volunteers – just like you. As a volunteer, you’ll help eligible people to a variety of locations over many different distances. Whether you want to stay local or drive long distances (or maybe even both), we have someone who would appreciate your help. We also have a variety of non-driving volunteering roles including office administration and supporting our volunteer drivers as a Passenger Experience Volunteer when they’re taking groups on social outings, just let us know your preferences when you register below.

Become a volunteer

If you are looking for a rewarding way to give back to the community, enjoy driving and have a valid Tasmanian licence, you’ll love being a volunteer driver with CTST. You will provide transport to people throughout the state, to attend their social activities or non-emergency medical appointments.

Help us to help others. Become a volunteer

Our volunteers tell us that helping the community is not only a rewarding experience, but a key reason for volunteering with us.

There are plenty of other benefits too. You get to travel to parts of our beautiful state and form connections with staff and other volunteers. We provide a comprehensive training program for each service and ongoing support from a dedicated team to ensure you can confidently and safely volunteer with us.

We truly value our volunteers and the time you give our consumers. We offer a reimbursement program for out of pocket expenses and the attainment and retention of key compliance documents e.g. National Police Check and Working with Vulnerable People registration fees.

We recognise the hard work and dedication of our volunteers in many different ways. We hold several events throughout the year to come together and celebrate volunteer contributions, we hold annual volunteer recognition awards and we commemorate the service of volunteers with service recognition awards.

Frequently asked questions

What licences and certificates do I need?

Because you’re helping vulnerable people, there’s a few licences and checks you’ll need to hold and maintain.

All volunteers are required to have a Working with Vulnerable People card and a National Police Check. We help you to attain these if you don’t already hold them.

Transport and Home Maintenance Volunteers are required to hold a current Tasmanian driver’s licence as do Social Support Volunteers if they’re taking consumers shopping or out for the day.

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Do I have to pay for the licenses and certificates I need to volunteer?

CTST will cover the cost of your Working with Vulnerable People registration and your National Police Check. We’ll also cover the cost of any training needed for carrying out your role e.g. first aid certificate.

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What if I’ve received speeding or traffic offences?

We encourage you to chat with us if you have any specific questions about your driving record or any convictions that might be recorded on your National Police Check that may preclude you from volunteering in the Aged Care / NDIS sector. Call the People & Capability team on 1800 781 033.

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Do I use my own vehicle?

Transport and Home Maintenance Volunteers use CTST and MCCA vehicles to carry out their volunteering duties. We provide you with a safety check vehicle suitable for meeting the needs of our passengers.

For Social Support Volunteers, you use your own vehicle and you must provide CTST with copies of your comprehensive insurance and registration details.

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Where do I pick up the vehicle?

Transport Volunteers pick up vehicles from one of our office locations in Hobart, Devonport, Launceston, Queenstown, Ulverstone or Kingston or from a depot location if you live regionally.

Home Maintenance volunteers meet at the Devonport office and go out with a member of the Home Maintenance teamto volunteer.

All our vehicles are automatic and you only need a standard licence to drive one.

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How much time do I need to give?

You choose how much of your time you’d like to volunteer.

Our service delivery times are generally 7.00am – 5.00pm on weekdays, however in rural areas you may start earlier in order to get passengers to their non-emergency medical appointments on time or return later depending on the journey.

Can I volunteer on weekends?

We operate Monday to Friday which means we don’t have volunteer shifts available for weekends or on public holidays.

What if I go on holidays?

We understand you may have other commitments or want to take time off. We’ll update our rosters to say you’re unavailable. Just let us know when you’re back and ready to volunteer again.

What if I have an accident?

Your safety is our priority. We have appropriate insurance in place to cover you when you’re volunteering and a vehicle accident procedure if you’re using a CTST or MCCA vehicle.

Social Support Volunteers using their own vehicle are required to have comprehensive car insurance in place to cover accidents.

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Do I need to wear a mask?

We undertake regular risk assessments to ensure the safety of our people and passengers.

Currently, there’s no requirement to wear a mask in the vehicle when there are other people with you, however we do provide masks should you wish to wear one.

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Are you registered for Centrelink Mutual Obligation?

CTST is an approved Voluntary Work Organisation that can meet your Mutual Obligation Requirements with Centrelink.

CTST Holiday Hours

CTST Holiday hours

BECOME A VOLUNTEER

Connect your community