Home Care Package (HCP) fees
HCP transport is charged at $1.55 per kilometre, with a daily minimum fee of $15.50.
'Out and About' social outings are $35 for HCP consumers.
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2025 Fee review
CTST is pleased to announce that, following the Board's annual fee review in October, there will be no HACC, CHSP or HCP fee increases for 2025. This decision reflects CTST's commitment to supporting our consumers during this period of positive change. The planned merger, stabilisation in inflationary pressures—particularly in the cost of delivering transport services—and our focus on sustainable growth, have all contributed to our ability to maintain current fees.
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Payments
Payment can be made over the phone using a Debit or Credit card, by Direct Deposit to our bank account, as an automatic monthly payment from your Debit or Credit card or by cheque. For queries regarding invoices and payments, please send us a billing enquiry.

Payment Enquiries
For queries regarding invoices and payments, please phone 6208 8530 or email accounts@ctst.org.au.
If at any time you would like to provide us with feedback, we would like to hear from you. You can provide us with feedback via the website, phone 1800 781 033 or email feedback@ctst.org.au.