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For information on how we are working to keep our community safe please read our COVID-19 information.

CTST Fees

Information about our fee and pricing structure for our services

CTST is a funded community transport service which asks consumers to make a contribution through a fee which is distance based to help cover our expenses.

Our fees

CTST is a state-wide Home and Community Care (HACC) and Commonwealth Home Support Program (CHSP) Incorporated Association, funded jointly by the Commonwealth and Tasmanian governments to deliver community transport services.

HACC and CHSP fees

Km Zone Return Trip Fee
0 – 5 km $8.00
5 – 40 km $11.00
40 – 120 km $17.00
120 – 240 km $38.00
240+ km $60.00
‘Out and About’ social outings (for CHSP eligible clients) $12.00 per trip
Private and Home Care Package (Per kilometre rate) $1.10 per kilometre with a daily minimum fee of $17
Payment can be made over the phone using a Debit or Credit card, by Direct Deposit to our bank account, as an automatic monthly payment from your Debit or Credit card or by cheque. For queries regarding invoices and payments, please send us a billing enquiry.


Please note that a necessary adjustment to our fees will come into effect on 1 April 2023. 
There has been a significant increase in costs to operating our service during the past 12 months. We have tried to absorb the cost as much as possible, however, have made the difficult but necessary decision to increase our fees by a nominal amount. This will ensure that we can continue to maintain a quality service to you. 
All transport until 1 April 2023, will continue to be invoiced at existing rates.

The rates that will apply after that date are:
Km New Fee
0 – 5 km $8.50
5 – 40 km $11.50
40 – 120 km $18.00
120 – 240 km $40.00
240+ km $63.00
‘Out and About’ social outings (for CHSP eligible clients) $12.50 per trip
Private and Home Care Package (Per kilometre rate) $1.15 per kilometre with a daily minimum fee of $18
For queries regarding invoices and payments, please phone 6208 8530 or email accounts@ctst.org.au.
If at any time you would like to provide us with feedback, we would like to hear from you. You can fill in our contact form phone us on 1800 781 033 or email feedback@ctst.org.au.
Get in touch with our friendly support team.
For general enquiries, information about services, or for any other queries please don’t hesitate to get in touch with our friendly support team.

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